EXPLORE OUR COMMUNICATION SERVICES

VoIP Systems

Unlike traditional fixed lines, your VoIP switchboard can be moved without requiring a change of telephone number. We can supply either Geographic or Non-Geographic numbers or alternatively you can keep your existing Telephone Number and port it through the Network.

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VoIP Systems

A VoIP Line is a direct line service used in conjunction with a VoIP telephone (desktop/cordless) or phone adapter (ATA) to make and receive calls. 

  • Automated Attendant 
  • Call Detail Records 
  • Call Diverts in The Event of Connectivity Failure 
  • Call Flow – Customise How Calls Are Answered 
  • Call Forwarding 
  • Call Forwarding on Extensions 
  • Call Queuing Call Waiting (on Compatible Phones)
  • Keep Your Telkom Number by Porting It to Switch Telecom 
  • Multiple Codec Support 
  • Multiple Simultaneous Calls (one Per Channel) 
  • One Telephone Number 
  • Optional Call Recording Per-individual Basis 
  • Pin Codes If Required For Each Staff Member 
  • Receive Two Simultaneous Calls (on Compatible Phones)

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VoIP Trunk and DDI

The VoIP Trunk is a multi-line service used in conjunction with either a VoIP switchboard or a gateway device connected to a traditional switchboard. 

Unlike traditional fixed lines, your VoIP switchboard can be moved without requiring a change of telephone number. We can supply either Geographic or Non-Geographic numbers or alternatively you can keep your existing Telephone Number and port it through the Network.


VoIP

Requirements

– A VoIP Telephone (desktop/cordless) or Analogue Phone Adapter (ATA) –                                   – A reliable Broadband internet connection –

Frequently Asked Questions

What are the advantages of VoIP?
There are several advantages to VoIP over a traditional phone service, such as, price, portability, and extra features.
Do I need a computer to use VoIP?
No. You do not need a computer to use VoIP. You can just use the phone.
Can I take my VoIP with me if I move?
Yes. VoIP phones work with an IP address. IP addresses don't have physical locations, so that means that you take your IP phone to any physical location that has high-speed Internet.
How do I make and receive calls?
You just pick up the phone and dial the number you'd like to call, national and international and to answer the phone is just like any other as well.
What do I need to use VoIP?
You need a internet connection, a VoIP phone and an assigned phone number. A VoIP phone can be an IP phone, which is a phone designed to work with VoIP.
How does VoIP work?
VoIP converts the sound of your voice into data and uses Internet Protocol to send that data.
What is VoIP?
VoIP uses the Internet to make phone calls, instead of the old-fashioned phone network (known as the PSTN, publicly switched telephone network).

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