About us
WE INNOVATE & LEAD
WHILE OTHERS FOLLOW IN OUR FOOTSTEPS!
ASK Internet Technologies, or more commonly known as ASK IT, was established in 2015 by three passionate entrepreneurs wanting to change the landscape of how service delivery is done. Every client is a valuable asset and we strive to deliver the best possible service at all times to ensure a long-term relationship with each one.
Many ISPs want to expand their footprint as far as possible to grow the number of subscribers to the maximum. We have opted to concentrate our efforts and service to a smaller area, concentrating more on being the best in that area rather than trying to reach too far. This enables us to build a robust network for maximum performance. It also enables us to ensure fast turnaround times to get new customers connected and provide prompt after-sales support when required.
Access to broadband internet is no longer an option, it is part of everyone’s daily lives. To deliver that consistently to our customers, we have built in multiple incoming mainstream internet feeds. In the event that one feed should fail, traffic is automatically switched to a fail-over feed. Our network is built on fibre backhaul with delivery to clients by way of wireless technology. The service is referred to as Fixed Wireless Broadband opposed to Mobile Wireless Broadband, as offered by companies operating cellular networks. ASK IT is referred to as a “WISP” or Wireless Internet Service Provider. We are duly licensed by ICASA to build our own network infrastructure and deliver communication services. Our data service is delivered from our core operations in Teraco Cape Town. We own our own IP address space and provide all our clients with a free public IP address. We are also able to peer with numerous upstream services using our own Autonomous System Number AS328257.
Operating in collaboration with ASK Security, which has been providing monitoring and armed response services for close to 20 years in the area, we have teamed up to shake things up! Internet and Security may seem to be two completely different services but taking a closer look one realises that the two can no longer be separated. Control rooms make use of internet to send notifications to customers. Cameras (CCTV) are viewed remotely with internet access, whether by the client or the control room. Many alarm systems can now be activated remotely with an app via internet.
With the above in mind, we have restructured the services offered by both companies to provide our clients with an all-in-one solution that covers both your Internet and Security needs with one account. Doing so, we are able to offer deals that will amaze everyone. Keep an eye on our periodic specials or give us a call.
Get in touch to get connected and secured.
Connectivity
We install your Wi-Fi equipment (antenna & router), do your wireless internet package setup and then you're online.
VoIP
Unlike traditional fixed lines, your VoIP switchboard can be moved without requiring a change of telephone number.
Our
Areas of Service
Pringle Bay
Betty's Bay
Rooi Els
Kleinmond
Fisherhaven
Connectivity
Wireless Internet
No Telkom line-rental nor waiting for ADSL installations. We install your WiFi equipment (antenna & router), do your wireless internet package setup and then you're online. A optional monthly maintenance plan ensures your equipment is always operational.
ASK IT - Contracts vs Month to Month
| ASK IT Service Options | Monthly Data Packages (VAT Inclusive) | |||
|---|---|---|---|---|
| Speed | Data | Monthly (DO) | 12 Month Fixed Period (DO) | 24 Month Fixed Period (DO) |
| 1Mbps | Uncapped | R400 | R350 | R300 |
| 2Mbps | Uncapped | R600 | R550 | R500 |
| 5Mbps | Uncapped | R800 | R750 | R650 |
| 10Mbps | Uncapped | R1150 | R1100 | R1000 |
| Order Now | ||||
All packages are Uncapped, Unshaped and Unthrottled, no fair use policy!
Combine your internet subscription and your property's armed response & monitoring
| ASK IT & ASK Security COMBO Packages | Monthly Package Options | ||
|---|---|---|---|
| 1Mbps Uncapped + Monitoring & Armed Response | (Debit Order) | 24 Months Fixed Period | |
| 2Mbps Uncapped + Monitoring & Armed Response | (Debit Order) | 24 Months Fixed Period | |
| 5Mbps Uncapped + Monitoring & Armed Response | (Debit Order) | 24 Months Fixed Period | |
| 10Mbps Uncapped + Monitoring & Armed Response | (Debit Order) | 24 Months Fixed Period | |
| Get Quoted | |||
We are introducing our new combination packages, subject to a 24 month fixed - term agreement. These packages include your property’s armed response / monitoring and your wireless internet subscription. One invoice, one debit order and one technical team working together. All packages are Uncapped, Unshaped and Unthrottled, no fair use policy!
Custom Wireless Internet Installations
| Free Site Surveys & Quotations | |
|---|---|
| Basic Custom Installation | Starting at R1600 (Inc. Antenna & Starter WiFi Router) |
| We do custom WiFi quotations because every building is unique, your internal WiFi solution should fit your needs specifically. | Whether you require internet coverage for one room, the whole house or multiple business offices we can give you a WiFi solution uniquely suited. |
| Get Quoted | |
Like most electronic devices, your equipment are affected by power-surges, the elements and electronic failures. Protect your equipment with our monthly Maintenance Plan. No call out fees, no hidden charges for R49pm, covers damage to your antenna, starter WiFi router and cables for them.
We do provide special payment options for clients who may need equipment upgrades.
VoIP Systems
A VoIP Line is a direct line service used in conjunction with a VoIP telephone (desktop/cordless) or phone adapter (ATA) to make and receive calls.
VoIP Trunk and DDI
The VoIP Trunk is a multi-line service used in conjunction with either a VoIP switchboard or a gateway device connected to a traditional switchboard.
Systems
VoIP
Unlike traditional fixed lines, your VoIP switchboard can be moved without requiring a change of telephone number. We can supply either Geographic or Non-Geographic numbers or alternatively you can keep your existing Telephone Number and port it through the Network.
- A VoIP Telephone (desktop/cordless) or Analogue Phone Adapter (ATA)
- A reliable Broadband internet connection
| Destination | Rate |
|---|---|
| On Network | R 0.17 |
| National | R 0.30 |
| Mobile | R 0.59 |
All rates are quoted per-minute. Calls charged per second from the first second.
Peak – Monday to Friday 7am to 8pm. Off-Peak – all other times.
| Destination | VoIP | Telkom | Saving | |
|---|---|---|---|---|
| On Network/Inter-branch | R 0.17 | R 0.46 | 69% | *Note 1 |
| Local | R 0.30 | R 0.46 | 45% | *Note 1 |
| National | R 0.30 | R 0.46 | 45% | *Note 1 |
| Mobile | R 0.59 | R 1.30 | 64% | *Note 1 |
*Note 1: Savings are based on both the rates and the benefit of per-second billing.
Get in touch
Contact Us
Please contact us for enquiries or for support ( 7am to 9pm)
4C Harbour Road, PO Box 681, Kleinmond, 7195
Combo Deals Available, Combine your internet and armed response and save.
Home & Business alarm system quotations and armed response subscription rates here: ASK Security
F.A.Q.
Wi-Fi
F.A.Q.